MSPs and MSSPs

Reduce risk across every client

MSPs and MSSPs answer for dozens of Azure and Microsoft 365 tenants at once. TENET assesses every client tenant, ranks clients by risk, turns findings into client opportunities and sends the issues that matter straight to your service desk.

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What TENET surfacesTENET
Risk posture for every client tenant
Client opportunities from AI findings
Findings ticketed in HaloPSA or Jira
White-label client reports
Where the risk sits

Gaps between client reviews

Client tenants nobody watches

Between quarterly reviews, a client tenant can collect new admin roles, shared links and open ports. The first sign is often an incident.

Findings that never become tickets

A finding that lives in one more console waits for someone to notice it. Risk that is not in the service desk is risk nobody owns.

Evidence built by hand

Compliance and posture reports assembled per client eat the hours that should go to fixing the gaps they describe.

Client risk

Rank clients by risk

Partner Hub lists every client tenant you manage with its risk posture score and connection status, and calls out the clients scoring below 50. Open any client to see its summary, generate its reports or ask Brite about it.

  • Risk posture score for every client
  • Clients below 50 counted at the top
  • Reports and Brite one click from each client
Sample view: managed clients

Client A

Risk posture 38 · open attack path

critical

Client B

Risk posture 54 · NIS2 control gaps

high

Client C

Risk posture 67 · new guest access

medium

Client D

Risk posture 88 · no new findings

ok
Illustrative clients, not live data
Sample view: client opportunities

Client A · application health review

Repeated failures in a customer-facing app

high

Client B · capacity review

Production VMs running above baseline

medium

Client C · cost review

New source of Azure spend

medium

Client D · application monitoring

Won

ok
Illustrative opportunities, not live data
Client opportunities

Turn findings into opportunities

Partner Hub reads the AI summaries of each client’s anomalies and application health and proposes the product, service or scoped engagement they point to, with the evidence, why it matters and the smallest next step. Approve or dismiss each one, then track it to a decision.

  • Opportunities backed by client evidence
  • Approve or dismiss before it reaches sales
  • Tracked from New to Won or Not now
Incident context

Put incidents in context

TENET reads each client’s Microsoft Sentinel and Microsoft 365 Defender incidents and places them next to the identities, resources and attack paths already tracked for that tenant. Your analysts see what an alert can reach, not just that it fired.

  • Sentinel and Defender incidents in one list
  • Incidents linked to attack paths and root cause
  • Any incident sent to Brite for investigation
Sample view: incidents with context

Sentinel: suspicious sign-in burst

Account holds a privileged role

critical

Defender: malware on device

Device out of compliance

high

Sentinel: mailbox rule created

Under investigation

medium

Defender: blocked phishing link

Closed · no further reach

ok
Illustrative incidents, not live data
Sample view: ticket sync

Toxic combination

Exposed VM owned by an admin · ticket opened

critical

Overdue remediation task

SLA breached · ticket escalated

high

NIST CSF 2.0 control failing

Ticket opened in client project

medium

Port closed by technician

Ticket closed · task completed

ok
Illustrative tickets, not live data
Service desk

Route findings to your desk

TENET opens tickets in HaloPSA or Jira when anomalies, compliance findings, incidents or remediation tasks reach the severity you set, routed to the right client company or project. Remediation tickets close when the task is completed, and status changes your technicians make on them flow back into TENET.

  • Severity threshold set once for every client
  • Duplicate tickets skipped automatically
  • Microsoft Teams alerts and a daily brief per tenant
Assessments

Assess clients under your brand

Connect a new or prospective client’s tenant with read-only consent and TENET scans its Azure and Microsoft 365 estate. Set your logo, company name, accent colour and presenter once. Cloud security, NIS2, NIST CSF 2.0 and Copilot readiness reports then carry only your brand, in English, German, French, Spanish, Italian, Dutch or Polish.

  • Your brand only, never mixed with ours
  • Four report types for every client
  • Seven report languages
Sample view: client reports

NIS2 gap report

Client B · German

high

Cloud security report

Client A · English

critical

Copilot readiness report

Client C · French

medium

NIST CSF 2.0 report

Client D · Dutch

ok
Illustrative reports, not live data
Sample view: your own tenant

Article 21(2)(j) · multifactor authentication

Failing · 2 engineer accounts

critical

RMM tool supplier

Supplier review overdue

high

Incident response policy

Review due next month

medium

Access control policy

Active

ok
Illustrative records, not live data
Your own compliance

Cover your own NIS2 duties

NIS2 names managed service providers and managed security service providers in Annex I, so your own controls are in scope too. Connect your own tenant and use the same compliance hub you run for clients: NIS2 and NIST CSF 2.0 readiness, policies, a risk register and supplier reviews.

  • Readiness for your own tenant
  • Policies and risk register with review dates
  • Supplier reviews and questionnaires

FAQs

Does TENET deploy agents into client tenants?

No. Each client tenant connects with read-only permissions through an Entra application and service principal. TENET does not deploy agents or modify client workloads.

See the Microsoft cloud integration guide for the exact roles and setup steps.

Does TENET work with Microsoft Sentinel?
Yes. TENET reads Microsoft Sentinel workspace incidents and Microsoft 365 Defender incidents for each client tenant, and correlates them with that tenant’s identities, resources and attack paths.
Which ticketing tools does TENET integrate with?
HaloPSA and Jira. One connection covers every client you manage, and each client tenant maps to its own HaloPSA company or Jira project. Microsoft Teams alerts are also available.
Can client reports carry our brand?

Yes. Add your logo, company name, accent colour and presenter details in Partner Hub. Reports then show only your brand.

Read the partner program FAQ for how white-labelling works.

How do we resell TENET to our clients?
Through the TENET Partner Program, which covers partner pricing, recurring commissions and co-marketing.

Find your Microsoft cloud risk

Connect your Azure and Microsoft 365 tenant with read-only access and see which identities, exposures and anomalies matter most.

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