Privacy Policy

At AESON Solutions, your privacy is important to us. This privacy policy describes AESON Solutions' policy and privacy practices in relation to information collected from users of the TENET platform. It contains AESON Solutions' policy pertaining to the collection, use of, and disclosure of all personal information. This privacy policy governs your access to TENET and by using our platform you consent to the conditions of this privacy policy.

Information Collection Policy

Upon first login, you will be asked to submit some personal information. The personal information that AESON Solutions collects includes your name and email address used to identify you as a user of the Service. Further information provided directly to TENET includes the 'Tenants' belonging to or managed by the user's organization and email addresses for users invited to access TENET, which are entered into the platform for assessment and invitation workflow. All personal information relating to payment card and banking information is handled by our third-party provider 'Stripe' and is not stored by AESON Solutions. Any personal information provided to Stripe through AESON Solutions will be subject to Stripe's privacy policies and terms of use which are available on the Stripe websites. AESON Solutions may also collect other information that does not reveal specific individual identity, such as browser or device type, information collected through cookies and other technologies that are used to facilitate the operation of TENET and for other business purposes. AESON Solutions may also identify and log automatically in our servers, or in third-party log files, the time of a visit to our platform and the page(s) visited. Through normal use of TENET, assessment data is collected and reports can be generated which contain information related to your or client organization's infrastructure. All data collected as part of the tenant assessment will be stored by AESON Solutions for the sole purpose of making the data available to you in TENET. This information will not be shared with any third-party under any circumstances.

How AESON Solutions Uses Personal Information

Any personal information AESON Solutions collects from you may be used to:

• Deliver TENET Platform services to you, including free trials
• Contact you to deliver information relating to your use of TENET
• Contact you to deliver product announcements or notifications to TENET
• To monitor, analyse, and improve the performance, stability, and usability of the Service (using anonymized telemetry)
• Administer technical support
• Verify that users have the authorization required to use TENET

Transfer of Personal Information

AESON Solutions may use certain trusted third-party companies and individuals to help us improve TENET (including, but not limited to, cloud infrastructure, marketing and payment processing). These third parties may be situated in countries outside of the EEA and will have access to your personal information only for the purpose of performing these tasks on AESON Solutions' behalf and under obligations equivalent to those in this Privacy Policy. As of the effective date of this privacy policy, TENET is hosted on Microsoft Azure in the Northern Europe region (Ireland). You can find more information on Microsoft Azure security at https://www.microsoft.com/en-us/trust-center.

Information Excluding Personally Identifiable Information

AESON Solutions may disclose, and make public, aggregated, non-private, anonymized or otherwise non-personal information, such as usage statistics related to TENET, without your consent.

Changing or Deleting Your Information

If you prefer not to receive promotional materials, our email newsletters, or other forms of communication, you may choose to opt-out by unsubscribing from our mailing lists. This can be done by clicking the 'Unsubscribe' link at the bottom of any marketing email. If you wish to remove your organisations' data, please click the 'Delete' button in the 'Management' section of the TENET portal and contact customersupport@aesonsolutions.com to request removal of any personal data from our systems. AESON Solutions will not sell, rent, share or otherwise disclose to third parties the personally identifiable information collected on the platform.

Data Retention

AESON Solutions will retain your personal information for as long as your account is active or as long as it is needed in order to provide TENET's services to you. AESON Solutions may also retain and use your personal information if its use is necessary in complying with AESON Solutions' legal obligations or in enforcing agreements.

Security

AESON Solutions takes security very seriously. Our security practices include technical and organizational measures which endeavour to ensure that the personal information we store is not misused, lost or unlawfully accessed. You can visit our trust center to learn more at https://aesonsolutions.com/trust-center.

Use of Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. When you access our websites, we may place a number of cookie files in your web browser. We use strictly necessary cookies for the following purposes: to enable core functions of the TENET platform and to store your preferences. If you want to restrict or block the cookies that are set by our websites, you can do so through your browser settings. Alternatively, you can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will also find additional information about cookies and details on how to delete cookies from your device.